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Self care

As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment. Before you do, remember that you can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home. We suggest you keep the following:
  • Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)
  • Mild laxatives
  • Anti-diarrhoea medicines
  • Rehydration mixture
  • Indigestion remedy (for example, antacids)
  • Travel sickness tablet
  • Sunscreen (SPF15 or higher)
  • Sunburn treatment (for example, calamine)
  • Tweezers and sharp scissors
  • A thermometer
  • A selection of plasters, non-absorbent cotton wool, elastic bandages and dressings.
Your local pharmacy can also offer you advice and treatment for a range of minor ailments. Under the Pharmacy First scheme if you are exempt from prescription charges you will be able to get the same medicines your GP could have prescribed free of charge for head lice, temperature/fever, sore throat, earache, teething pain and pain relief for toothache.

To access the service go to your local Pharmacy First pharmacist– look out for posters in chemist windows, or in health centres and surgeries.

Nottingham NHS Urgent Care Centre

Nottingham NHS Walk-In-Centre        

Seaton House        
London Road        
NG2 4LA        

Opening Times 7:00am - 8:00pm

Seven days a week, including Bank Holidays and Christmas. No appointment is necessary.

NHS Direct

NHS Direct offers free expert health information and advice 24 hours a day on 0845 46 47 or at their website.

For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.

NHS 111 – when it's less urgent than 999

NHS 111 is a new telephone service to make it easier for you to access local health services. If you live in Nottingham City, you can now call 111 when you need help fast, but it isn't a 999 emergency.

You can ring 111 24 hours a day, 365 days a year, to reach a full range of local health services, including out-of-hours doctors, community nurses, emergency dental care and late opening chemists.

111 will get you through to a team of highly-trained advisers, who are supported by experienced nurses. They will assess your symptoms and guide you to the right local service. Wherever possible, the NHS 111 team will transfer you directly to the people you need to speak to.

Calls from landlines and mobile phones are free – just like 999.

The NHS 111 service is Typetalk friendly (Typetalk is the national telephone relay service for people with communication difficulties) and NHS 111 call advisers have been trained to deal with callers using Typetalk.

When to call NHS 111

You should call 111 if: it's not a 999 emergency; you don't think it can wait for an appointment with your GP; or you don't know who to call for medical help. For more routine health needs, you should still contact your GP or dentist in the usual way, and for immediate, life-threatening emergencies, continue to call 999. If you are already receiving healthcare and a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number.

Accident and Emergency / 999

Queens Medical Centre

Whatever the day or time, if you or someone else experiences severe chest pains, loss of blood, severe shortness of breath, collapse, or have suspected broken bones, go to your nearest accident and emergency or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

0115 942 3216
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